Last updated: August 6, 2026

1. General

1.1. Noam Love Inc. (“Noom,” the “Company,” “we,” “our,” or “us”) welcomes you. These Terms of Service govern your access to and use of our website located at noom.love, including any content, functionality, products, and services offered on or through the website (collectively, the “Website”).

1.2. The Website is owned and operated by Noam Love Inc., a Wyoming corporation.

1.3. PLEASE READ THESE TERMS OF SERVICE CAREFULLY. BY ACCESSING OR USING THE WEBSITE, CREATING AN ACCOUNT, PLACING AN ORDER, OR OTHERWISE PURCHASING PRODUCTS THROUGH THE WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE LEGALLY BOUND BY THESE TERMS OF SERVICE AND OUR PRIVACY POLICY, WHICH IS INCORPORATED INTO THESE TERMS OF SERVICE BY REFERENCE. IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE, YOU MAY NOT ACCESS OR USE THE WEBSITE OR PURCHASE PRODUCTS THROUGH THE WEBSITE.

1.4. PLEASE NOTE THAT THE SECTION LABELED “APPLICABLE LAW; DISPUTE RESOLUTION; MISCELLANEOUS” BELOW CONTAINS A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER. IT AFFECTS YOUR RIGHTS IN ANY DISPUTE WITH US, INCLUDING, WITHOUT LIMITATION, DISPUTES ARISING OUT OF YOUR USE OF THE SERVICES AND/OR YOUR PURCHASE AND/OR USE OF ANY SERVICE OR PRODUCT.

1.5. If you access or use the Website, or purchase Products, on behalf of a company or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms of Service, and “you” and “your” will refer to that entity.

1.6. The Website may contain links to third-party websites, services, or resources ("External Sites"). These links are provided solely as a convenience. We do not control, endorse, or assume responsibility for any External Sites, including their content, accuracy, legality, privacy practices, products, or services. If you access any External Sites, you do so at your own risk.

1.7. Your use of the Website and purchase of Products are subject to our Privacy Policy, available here, which is incorporated into these Terms of Service by reference.

Shopify Enhanced Services. Our store is hosted by Shopify. Shopify processes personal information about your visits to and purchases from the Website to provide and improve its services, including Enhanced Services that use information about your interactions with our store, other merchants, and Shopify. To provide these services, we share personal information with Shopify and other third parties that may be located in countries other than the country where you live. For more information about how Shopify processes personal information and the rights available to you, please see Shopify’s Consumer Privacy Policy.

2. General Terms

2.1. The Website and its content may be used solely for your personal, non-commercial purposes, including obtaining information about Noom and purchasing Products through the Website. The content of this Website shall not be deemed an irrevocable "offer" to sell Products. Your order constitutes an offer to purchase Products, and we may accept or reject that offer in accordance with these Terms of Service.

2.2. The Website contains text, graphics, images, photographs, videos, trademarks, logos, product names, designs, software, and other content provided by or on behalf of Noom, including content relating to the Products (collectively, “Content”). The Content is owned by Noom or its licensors and is protected by United States and foreign intellectual property laws. You may not copy, reproduce, display, perform, distribute, modify, create derivative works from, sell, resell, or otherwise exploit any Content except as expressly permitted by these Terms of Service or with our prior written consent.

2.3. You agree not to use the Website for any unlawful, fraudulent, abusive, or unauthorized purpose. Without limiting the foregoing, you agree that you will not:

a) violate any applicable law or regulation;

b) impersonate any person or entity or misrepresent your affiliation with any person or entity;

c) interfere with or disrupt the operation or security of the Website;

d) use any robot, spider, scraper, crawler, or other automated means to access the Website without our prior written permission;

e) attempt to gain unauthorized access to any systems, data, accounts, passwords, or networks connected to the Website;

f) use the Website to collect market research for a competing business; or

g) use the Website or Products in any manner that infringes, misappropriates, or violates the rights of Noom or any third party.

We reserve the right to suspend, restrict, or terminate your access to the Website, with or without notice, if we believe you have violated these Terms of Service or applicable law or if we otherwise determine that such action is appropriate to protect Noom, the Website, other users, or third parties. We also reserve the right to change, suspend, or discontinue all or any part of the Website at any time, with or without notice or liability.

2.4. We make reasonable efforts to provide accurate information on the Website, but we do not guarantee that any information, including Product descriptions, images, pricing, availability, or other content, is accurate, complete, current, or error-free.

2.5. We reserve all rights to modify, discontinue, suspend or remove all or any part of the Website or Content at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Website or Content.

3. Products

3.1. To place an order through the Website, you must:

a) be at least eighteen (18) years old;

b) have the legal capacity to enter into a binding agreement;

c) provide accurate and complete order, billing, payment, and shipping information;

d) use a valid payment method accepted by the Website and represent that you are authorized to use such payment method; and

e) agree to these Terms of Service and our Privacy Policy.

3.2. You may place orders for Products by following the instructions on the Website. You are responsible for ensuring that all information submitted in connection with an order is accurate, current, and complete.

3.3. Orders ship on business days. All credit card, debit card, and other monetary transactions on or through the Website are processed through Shopify and the payment providers available through the Website. We do not directly process or store complete payment-card information. Payment cards are subject to validation checks and authorization by your card issuer and the applicable payment provider. If your payment method is not authorized, we may decline or cancel your order and will not be responsible for any resulting delay or non-delivery, except as required by applicable law. For more information, please read Shopify’s Terms of Service and Shopify's Privacy Policy.

3.4. After placing the order, an email will be sent to you confirming receipt of the order, including an order summary, prices and shipping fees. Receipt of an order confirmation does not constitute our acceptance of an order or confirmation of an offer to sell. If an order confirmation is not received, and for any questions regarding an order placed or while placing an order, the Company can be contacted at: help@noom.love. If an order is cancelled, an email will be sent to you explaining the reason for the cancellation, and you will not be charged for the cancelled order, or, if payment has already been processed, the applicable amount will be refunded to your original payment method.

3.5. The Company reserves the right to cancel any order, in whole or in part, due to any of the following circumstances: the Product is out of stock or unavailable; inability to process payment; inability to ship to the address provided; cancellation at your request; suspected fraud or unauthorized activity; pricing or Product information errors; breach of these Terms of Service, the Company's Privacy Policy, or any applicable law.

3.6. The Company takes reasonable care to ensure that all details, descriptions and product images appearing on the Website are correct at the time the relevant information was entered into the system; however, subject to applicable law, the Company does not undertake that such details, descriptions and images of Products are accurate, complete, reliable, current or error-free. The Company may publish advice, FAQs, suggestions or other recommendations on the Website in relation to certain Products. Any Product-related information, advice, FAQs, suggestions, recommendations, or other content made available on the Website is subject to the disclaimers in Section 7.4.

3.7. The Products described on the Website, and any samples the Company may provide to you, are intended for your personal use only. You may not make any non-private use of the Products, including selling or reselling any of these Products or any sample thereof. You represent and warrant that all purchases are for personal or household use and not for resale or export, and that all purchases are intended for final delivery to locations within the United States. Subject to applicable law, the Company has the right to take any action intended to prevent a breach of these Terms of Service, including limiting quantities, rejecting orders, or suspending access to the Website.

3.8. For information regarding the Products, you should review the label and the information provided with each Product before use. Responsibility for use of the Products rests solely with you, and in any case of doubt, it is recommended that you consult a qualified professional. Additional disclaimers regarding Product information and use are set forth in Section 7.4.

3.9. The Company does not undertake to offer any range of Products of any kind. The Company does not undertake that all Products advertised on this Website are always in stock. The Company may vary the Products available at its sole discretion. Products are displayed on the Website for illustration purposes only and may differ from the actual Products.

3.10. All Products, prices, offers and delivery terms are subject to change at the Company’s sole discretion prior to order acceptance and subject to applicable law. If we identify a pricing error or other material error after you place an order, we may cancel the order or give you the opportunity to purchase the Product at the corrected price, subject to applicable law.

3.11. Sales tax is charged on orders where applicable. Sales tax will be based on the state to which the order is shipped. Please note that some states charge sales tax on shipping fees as well. Prices presented on the Website are in USD and do not include sales tax. The price including applicable sales tax shall be presented at checkout in accordance with the applicable rates at the time of the order. Shipping fees will be added to the price of the Products and are specified separately.

3.12. The Company regularly verifies that all prices displayed on the Website are correct; however, it cannot guarantee the absence of errors. If a clear pricing error is discovered for a Product, you will be offered the option to purchase the Product at the correct price, or to cancel the order.

3.13. Promotions and discounts cannot be combined. Only one coupon code may be used per order.

4. Delivery

4.1. Orders are typically processed within one (1) business day after the order is placed. Once the order has shipped, the delivery time will depend on the shipping method selected and destination. Estimated delivery dates to your zip code are provided at checkout or in other parts of the Website. Please keep in mind they are estimates only and the Company does not guarantee the delivery date. The Company ships orders Monday through Friday excluding holidays and subject to the terms below. The Company will strive to deliver Products on the schedule presented to you during your order process, but shall not be liable for late delivery, except to the extent required by applicable law. If we are unable to ship your order within the time stated or otherwise required by applicable law, we will notify you and provide you with the option to consent to the delay or cancel the affected portion of your order and receive a prompt refund. If we do not obtain your consent to the delay, we will promptly refund any amounts paid for the unshipped Products, as required by applicable law.

4.2. The Company is unable to ship orders to a P.O. Box address.

4.3. Shipping fees shall apply to you and are specified separately on the order form.

4.4. Delivery of Products by courier service is within the United States of America only and is subject to reasonable accessibility (including infrastructure, security restrictions and the like). The timeframes presented to you reflect routine conditions, and delivery times may be delayed due to weather, carrier issues, or events beyond our control, promotional periods or events that are beyond the control of the Company or the carrier. The Company is not liable for orders that are delayed or lost due to incorrect or incomplete shipping information provided by you.

4.5. Without limiting the foregoing, the Company and/or anyone on their behalf shall not be liable for any damage due to delay and/or postponement that is a result of force majeure, a third party and/or circumstances or events beyond their control. Title and risk of loss for Products pass to you upon our delivery of the Products to the shipping carrier.

5. Returns

5.1. You must inspect the contents of the ordered package upon receipt.

5.2. To return an item, the item must be unused and in its original packaging, as evidenced by the intact tamper-evident sticker placed on the Products. If the sticker is unsealed upon return, this will serve as conclusive evidence that the Product has been used and therefore may not be eligible for return. You must request and complete the return within thirty (30) days of your receipt of such item (the “Return Period”). The return of an item will not result in a refund of the original shipping cost, unless required by applicable law. You may receive the ordered Product together with a complimentary sample of the Products, free of charge, so you can try the Product via the sample before opening the Product. The Company is not obligated to provide any such sample, and any sample that is provided shall not modify, waive, or otherwise affect the terms and conditions applicable to the return of Products.

5.3. To request a return, you must send an email to customer service at help@noom.love within the Return Period, together with a return request and a photograph showing that the Product remains sealed, with the tamper-evident sticker on the Product intact. If your return is approved (such approval may only be withheld to the extent permitted by law, including where there is picture evidence that the Product was used, as mentioned above), the Company will provide you with a return shipping label and instructions. The confirmation email for your purchase may also contain additional instructions on how to return an order.

5.4. The Company will reimburse you no later than fourteen (14) business days from the date on which the Company receives the returned Products at its facility in accordance with the foregoing. The Company will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement other than any non-refundable original shipping charges, unless required by applicable law. Nothing in this return policy limits any rights you may have under applicable law.

6. Notices; Marketing Communications

6.1. The Company may provide legal or contractual notices to you under these Terms of Service by email to the email address you provide or by posting notice on the Website. Notices sent by email will be effective when sent, and notices provided by posting will be effective upon posting. You are responsible for keeping your contact information current. To give notice to the Company, you must contact the Company at: help@noom.love. This Section 6.1 does not authorize marketing or promotional communications, which are addressed separately in Section 6.3.

6.2. By providing us with your email address, telephone number, shipping address, or other contact information, you agree that we may send you transactional and relationship communications relating to your account, orders, purchases, deliveries, returns, customer-service inquiries, product updates, safety notices, or other service-related matters.

6.3. We will send you marketing or promotional communications only where permitted by applicable law and, where required, with your consent. If you separately opt in to receive marketing communications, we may send you promotional emails, newsletters, special offers, cart-abandonment reminders, or other marketing communications in accordance with the consent you provided and applicable law. You may opt out of marketing emails by following the unsubscribe instructions included in those emails. You may opt out of marketing text messages by following the instructions provided in those messages, such as replying “STOP,” where applicable.

7. Disclaimers; Limitation on Liability

7.1. To the maximum extent permitted by applicable law, in no event will the Company, its parent, subsidiaries, affiliates, officers, directors, consultants, agents and/or employees, or any third-party provider of a service, tool, or product offered through or in connection with the Website, be liable for any lost profits or any indirect, consequential, special, incidental, exemplary, or punitive damages arising out of or in connection with your use, inability to use, or performance of the information, services, Products, and materials available from this Website, even if advised of the possibility of such damages.

7.2. To the extent permitted by applicable law, the Company's total aggregate liability to you for all damages, losses and causes of action in connection with your access to and use of the Website or ordering the Products (including your rights under these Terms of Service) will not exceed an amount equal to the amount you have actually paid to the Company for the transaction(s) that underlie the claim(s), or one hundred dollars ($100), whichever is greater.

7.3. Notwithstanding anything to the contrary in these Terms of Service, nothing in this Section 7 expands or limits: (a) the Company's liability for personal injury caused by the Company to the extent such liability cannot be waived or limited under applicable law; or (b) any cause of action you may have against the Company that cannot be waived or limited under applicable law.

7.4.  The website and any content, materials, services, tools, functionality, product information, products, and other materials made available through or in connection with the website are provided on an “as is,” “as available,” and “with all faults” basis, to the maximum extent permitted by applicable law. Except as required by applicable law, the company makes no representations or warranties of any kind, whether express, implied, or statutory, regarding the website, content, product information, products, services, or any links to third parties, including any implied warranties of non-infringement, merchantability, fitness for a particular purpose, title, accuracy, availability, error-free or uninterrupted operation, or any warranties arising from course of dealing, course of performance, or usage of trade.

The company does not warrant that the website will be uninterrupted, secure, timely, or error-free, that defects will be corrected, or that the website or the servers that make it available are free from viruses, malware, or other harmful components.

Product descriptions, images, references, features, specifications, packaging, colors, appearance, dimensions, prices, availability, and other product information may be inaccurate, incomplete, outdated, or subject to change. Products may vary from the descriptions or images displayed on the website.

Any advice, FAQs, suggestions, recommendations, educational content, or other information made available on or through the website is provided for general informational purposes only. Nothing stated on the website shall be deemed a recommendation to use any product or service or medical, health, safety, or other professional advice. No content on the website is intended to be a substitute for advice from a qualified professional. You should review all product labels, warnings, instructions, ingredients, and other information provided with a product before use and consult a qualified professional if you have questions about whether a product is appropriate for you.

Individual experiences with products may vary. The company does not represent or warrant that you will achieve any particular result from using any product.

You further acknowledge and agree that, by submitting communications or other content to the company and/or by posting information on the website, no confidential, fiduciary, contractually implied, or other relationship is created between you and the company other than as set out in these Terms of Service.

8. Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Noom and its parents, subsidiaries, affiliates, officers, directors, employees, agents, representatives, service providers, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to: (a) your breach of these Terms of Service; (b) your misuse of the Website, Content, or Products, including any use of Products contrary to applicable labels, warnings, instructions, or other information provided with the Products; (c) your violation of applicable law; or (d) your violation, infringement, or misappropriation of any rights of Noom or any third party.

9. Changes to the Website and Terms of Service

The Company may change these Terms of Service and all other content of this Website from time to time without providing prior notice to Website users. The updated Terms of Service shall take effect on the date of their publication on the Website, unless a later effective date is stated. Your continued access to or use of the Website after the updated Terms of Service are posted constitutes your acceptance of the updated Terms of Service. If you do not agree to the updated Terms of Service, you must stop using the Website.

10. Applicable Law; Dispute Resolution; Miscellaneous

10.1. These Terms and any separate agreements whereby the Company provides you Products shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict-of-law principles.

10.2. In the event of a dispute, claim, or other controversy arising out of these Terms of Service, the Website or your purchase of Products (“Dispute”) between you and the Company, each of you and the Company shall first attempt to resolve the Dispute directly with the other party. In the event the Dispute is not resolved via such discussions within sixty (60) days after the Dispute is first brought to the attention of the other party, the parties agree to submit the Dispute to binding arbitration. The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures (or its Streamlined Arbitration Rules and Procedures, as may be applicable) before one arbitrator, and shall be conducted in the State of New York, unless applicable law or applicable JAMS requirements require the arbitration to be conducted in another location or manner. This agreement to arbitrate shall be governed by the Federal Arbitration Act. The arbitrator shall have exclusive authority to rule on the Dispute, including the breach, termination, enforcement, interpretation, or validity of these Terms of Service, and to award damages and allocate costs. The parties shall be responsible for arbitration fees and costs in accordance with the applicable arbitration rules. The arbitrator’s ruling shall be final and binding upon the parties, enforceable in any court of competent jurisdiction. This clause shall not preclude either party from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. Notwithstanding the foregoing, either party may bring an individual action in small claims court if the action qualifies for that court’s jurisdiction.

10.3. Notwithstanding anything to the contrary above, the Company specifically reserves, and does not waive, its right to seek injunctive relief or otherwise enforce its rights, as applicable, for your material and ongoing breach of any of these Terms of Service, including without limitation breach of the Company's intellectual property rights.

10.4. YOU AND THE COMPANY AGREE AND ACKNOWLEDGE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EACH IS WAIVING THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. In addition, the Company and you agree that any proceedings to resolve a Dispute will be conducted on an individual basis and not in a class action or other representative action, and that EACH OF THE COMPANY AND YOU EXPRESSLY WAIVES ITS RIGHT TO FILE A CLASS ACTION OR OTHERWISE SEEK RELIEF ON A CLASS BASIS.

10.5. These Terms of Service, together with our Privacy Policy and any additional terms presented in connection with specific Products or offers, constitute the entire agreement between you and Noom regarding the Website and Products. You may not assign or transfer these Terms of Service without our prior written consent. We may assign these Terms of Service in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law. Our failure to enforce any provision of these Terms of Service will not constitute a waiver of that provision. If any provision of these Terms of Service is held invalid or unenforceable, the remaining provisions will remain in full force and effect. The section headings are for convenience only and have no legal effect. These Terms of Service do not, and are not intended to, confer any rights or remedies upon any person other than you and the Company.

Copyright 2026 Noam Love Inc. All rights reserved.